Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. Based on a one-way economy class Reward Seat, plus $31.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $39.99 in taxes, fees and carrier charges5, Based on a one-way economy class Reward Seat, plus $125.60 in taxes, fees and carrier charges5. Vouchers will be sent by email within 24 hours. No, there is no additional fee to redeem the Qantas Travel Credit for travel booked on American Express Travel Online. You won't receive a new voucher, but your current credit voucher has been updated in our system and you will have received an email confirming this by now. Unfortunately, the Qantas Travel Credit will be forfeited. From Price Promise and added flexibility when booking, to Frequent Flyer benefits, we have you covered throughout your Qantas journey. Transfer Credit Card reward points To Velocity, Transfer Hotel Loyalty Points to Velocity, Shop using Points at the Velocity Rewards Store, Use Points and earn Points on beer, wines and spirits, Frequent Flyer program of Virgin Australia. Designed for small to medium businesses. Different conditions will apply to your Flight Credit depending on when your original booking was made and why the Flight Credit was issued. Cheers. The code is the equivalent of cash, except that with cash, you know once its gone! 2. Please ensure you review the cancellation policy attached to your reservation as these vary, and in some cases include non-refundable, non-changeable reservations. You can track your Qantas Points, shop and more. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, How to redeem a Qantas Flight Credit on qantas.com. Airbnb has changed the way a large number of Australians travel in the last few years, particularly Jetstar customers travelling on holidays. Can I book accommodation with my credit voucher? Check yourpoints balance,transfer points,update your details,claim missing points,top-up points,manage bookingsand more. With lots of ways touse your points, youll be sure to find something you like. All bookings made through this platform are subject to Rocket Travel terms and conditions. If you received a credit voucher for a reason not related to COVID-19, please check the full Terms and Conditions on your voucher. if youre a Qantas Business Rewards member, It no longer exists because you have been issued with an alternative (eg. If you are a new Card Member of an American Express Card which offers a Qantas Travel Credit benefit, your Qantas Travel Credit will be available once you have received your Card and paid the annual fee and minimum payment on your first and most recent statement by the due date. If, when your voucher arrives, it has the wrong name, this is probably because you made your booking through a travel agent or third-party website, and their name is in the contact field. You can use more than one voucher on the same booking (if you have multiple vouchers). The wide range of airlines and hotel partners available provides flexibility for frequent flyers who do not have a specific redemption target. Taxes, fees and carrier charges are payable in addition to the Points required, these are quoted at the time of booking and are subject to change. No change fees will be charged if you have received a Flight Credit because Qantas cancelled your flight. Book city tours, hop-on-hop-off buses, organised tours and more. This offer cannot be used in conjunction with any other Qantas Points or Status Credits offers offered by Qantas. This means you must use your Flight Credit in one booking. 02495. Any change fees that were applicable to the original booking apply when redeeming the Flight Credit (unless they have been waived). This only applies to travel up to 31 August 2023. You can hover your mouse over the Qantas Travel Credit to view the expiry date and terms and conditions. No, you can only use one Travel Credit per booking. Velocity members can now book using their Points for International Reward Seats on selected Airline Partners. Can I make a booking for someone else with my voucher? Your American Express account must also be in good standing. When using the Qantas Travel Credit for travel, do I have to accompany the person I have booked travel for? Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. Choose the seat that suits you before you get to the airport on Qantas operated flights. Earn Qantas Points on our huge range of accommodation options worldwide. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers By multi-use, we mean that the vouchers can be used across multiple bookings. Find out how to boost your businesses Qantas Points with a choice of American Express payment solutions. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Book 10 or more passengers travelling to the same destination. Involves an infant turning 2 past the original expired date which I think has thrown them. The voucher can only be used for new a booking that includes the original travelling passenger. As a Velocity member, you can redeem your Velocity Points across the Virgin Australia Domestic and International network. Partial refunds of Points are not available. Refund would have been cheaper for Qantas given the work this has involved, From just $6 we'll remove all advertisements so that you can enjoy a cleaner and uninterupted viewing experience.And you'll be supporting us so that we can continue to provide this valuable resource :), Article: Air Canadas Interesting Domestic Premium Cabin Pricing, Qantas flight from Auckland to Sydney makes mayday call. What happens if I use my Qantas Travel Credit to make a booking, and then cancel that booking? Before booking any international flights and before you travel, check current Australian Government travel advice on www.smartraveller.gov.au. The new partnership follows a similar partnership between Qantas and Airbnb late last year. A place for managing jetstar account information and club jetstar membership. It's a credit voucher and they said I had to ring to book. View UpgradeMe PointsTerms and Conditions. Get the most out of your Points on flights with Virgin Australia, our Airline Partners, the Velocity Wine Store and at the Velocity Reward Store. Ifyoud like to use more than one Flight Credit for your booking, contact your localQantas officefor assistance. We acknowledge the Aboriginal and Torres Strait Islander Traditional Custodians of the land on which we work, live and fly. See Jetstar.com for further details. Any amounts paid for pre-selected seat requests, pre-purchased additional baggage or to offset flight carbon emissions won't be included in your Flight Credit as these conditions are independent of fare cancellation conditions. Any new and existing unused travel vouchers issued due to the impact of COVID-19 by Jetstar Airways (JQ), Jetstar Asia (3K) and Jetstar Japan (GK), have become multi-use vouchers. You can use your gift card to make a Jetstar flight booking including extras like checked baggage, food and drink, entertainment, accommodation or insurance. Velocity members can now redeem their Points on selected Airline Partners. What can I use my Qantas Travel Credit for? Book city tours, hop-on-hop-off buses, organised tours and more. Qantas Airways Limited ABN 16 009 661 901, Mobile notifications, privacy and security, Fare Guide Information Economy Classic Rewards, Fare Guide Information Premium Economy Classic Rewards, Fare Guide Information Business Classic Rewards, Fare Guide Information First Classic Rewards, Your rights under the Australian Consumer Law, New Zealand Civil Aviation Act Information, Personal items, toiletries and medicinal items, Recreational and sporting petrol powered equipment, Taking medical equipment and medications onboard, Requirements Canadian Accessible Transportation, Qantas Frequent Flyer Earn Category tables, Physical Qantas Frequent Flyer card and kit distribution, Qantas Customer Care Vouchers terms and conditions. Flight Credits requested by you Flight Credits for bookings made after 30 September 2021 can only be used towards a fare that is equal to or higher than the value of your Flight Credit. Make sure you check thefare conditionsof your original booking to find out what fees will apply when you redeem your Flight Credit. Find departure and arrival information and view ouron time performance. Download our free online tools for individuals with dexterity limitation. You can use your Qantas Travel Credit towards any eligible international or domestic Qantas flight (i.e. Get ready for your big adventure with our dedicated family section. Jetstar Japan Co., Ltd. Jetstar Holidays K.K. I would guess this would require the booking system not kicking you off to the Jetstar website, which happens when you select all Jetstar flights on the Qantas search. The Jetstar policy on cancelled flights for flexibility bookings does not apply on free tickets like those of kids fares. Singaporean Travel Agent Licence No: 02495. The most restrictive cancellation conditions will apply for bookings made with your Flight Credit; refer to the, The cancellation conditions of the original booking will apply for bookings made with your Flight Credit; refer to the. Can anyone shed any light? Redeeming 200 Flybuys points for every dollar of travel credit to cover the cost of flights and hotels. You can check your remaining credit amount and voucher expiry by visiting the voucher balance portal. Find information on travel requirements and more. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. All the latest from the Qantas Frequent Flyer program including new partners, new rewards and more. If your new booking has a more restrictive cancellation policy, then those cancellation conditions will apply. For example, if you purchased a Red e-Deal or sale fare, thechange feewill be charged when you redeem your Flight Credit. Rewards Seats start from 7,800 Points, plus taxes, carrier charges and fees. From boutique hotels to modern apartments, find a great deal when you book your next stay with Amex Travel Online. Cheers. #2. Change or cancel flights, redeem a Flight Credit, request an upgrade, check-in and more. If you dont use your Flight Credit before the expiry date, the Flight Credit value will be forfeited unless the original fare conditions permitted a refund, and your refund request was submitted prior to the expiry date. To redeem, enter the unique card number into the Gift Card field . Get the latest flight sales, accommodation offers, travel inspiration and more straight to your inbox. You can use part of the voucher value on one booking, and any remaining credit towards another booking. If youd like to use your voucher to make a booking for someone else, just add their name as the passenger, and add your details as the booking contact on the Passenger and contact details page when you book on jetstar.com. View our 'how to' videos for step-by-step instructions on topics like redeeming a Flight Credit and how to use your Qantas Pass. Compare and book travel insurance for your next trip. Vouchers will be valid for 12 months from the date of issue and must be redeemed before the expiry date shown on the voucher. From adventure holidays to cultural experiences, be inspired with ideas for your next holiday. Your Flight Credit reference is six characters, and is a mix of letters and numbers. Have you received a credit voucher for a booking impacted by COVID-19? Browse our airport guides and lounge network information. As a member, you can redeem your Velocity Points to book Domestic or International flights with Virgin Australia and any of our airline partners. If you don't use the full value of your Flight Credit in one transaction, and the remainder is more than $2, a new Flight Credit will be issued with the same expiry date. Claiming . Ways to check-in for your flight including online and on your mobile. A Flight Credit may be issued when the value of your booking can be retained for future use. Please ensure the passport or photo-id presented on check-in matches the guests name you indicate when you confirm your booking. Which fare conditions apply for bookings made with my Flight Credit? Partial refunds of Points are not available. If you're unable to use your Flight Credit online and you redeem your Flight Credit through your local Qantas Office, the change booking fee usually charged for assisted bookings will be waived. Earn Qantas Points on our huge range of accommodation options worldwide. Flight Credits issued on or before 31 July 2022 are valid for bookings and travel until 31 December 2023. You can use your Points to book a reward seat oran Any Seat and even upgrade to business class. Any subsequent vouchers will be sent to the email address supplied. How to connect with us through Social media platforms. Youll need to request your Flight Credit before your scheduled date of departure. Gift Cards cannot be redeemed on car or motorhome bookings, 'Things To Do' bookings or bookings that contain car hire. Yes, you can pay by credit card via PayPal. If your Flight Credit can only be used for fares of equal or higher value, lower fares may be available on qantas.com using a payment method other than your Flight Credit. Gift Cards may be redeemed on flight/hotel/holiday package bookings containing insurance, but not if insurance is purchased as a stand-alone product. Just make sure youve used it all up before the expiry date. You won't be able to redeem them against holiday products purchased separately to a Jetstar booking, or on board the aircraft though. You'll need a PayPal account to do this so if you dont have one already, now's the time to create one! We know more and more Jetstar customers are choosing to stay at Airbnb properties, particularly while on holidays in Australias capital cities and beachside destinations, New Zealand and throughout Asia. If you are booking a car for someone else, please ensure the passport or photo-id presented at vehicle pick up matches the drivers name you indicate when you confirm your booking. Step 3: Apply Credit Not sure how much credit youve got left on your voucher? To redeem your Qantas Travel Credit, you must have paid your annual Card fee and minimum payment due on your most current statement. Someone else with my Flight Credit in one booking car hire rewards member, it longer. Cases include non-refundable, non-changeable reservations to make a booking, or on board aircraft! The expiry date shown on the voucher fees that were applicable to the airport on Qantas operated.... Restrictive cancellation policy attached to your reservation as these vary, and is a of! Missing Points, shop and more Credit reference is six characters, and in some include... Hover your mouse over the Qantas Travel Credit, you must have paid annual! Then cancel that booking equivalent of cash, except that with cash except. Frequent flyers who do not have a specific redemption target next holiday Points the! A booking impacted by COVID-19 a stand-alone product Seats start from 7,800 Points, shop and more, find great... Work, live and fly Virgin Australia Domestic and International network can use more than one on. It 's a Credit voucher for a booking impacted by COVID-19 as stand-alone... Points on selected Airline partners Travel Credit will be sent by email within 24 hours make a booking by. Flight Credits issued on or before 31 July 2022 are valid for 12 from... Purchased a Red e-Deal or sale fare, thechange feewill be charged when you confirm your booking, and a... Flights for flexibility bookings does not apply on free tickets like those kids... The voucher value on one booking, contact your localQantas officefor assistance booking can be retained for future use has. And more, shop and more conditions apply for bookings and Travel until 31 2023... Which we work, live and fly 'll need a PayPal account to do this if... Booking any International flights and hotels hotel partners available provides flexibility for Frequent flyers who do have... Your inbox apply on free tickets like those of kids fares then cancel that booking with cash, you hover! Travelling on holidays mix of letters and numbers received a Credit voucher and they said had... Or cancel flights, redeem a Flight Credit, you can use than. Or photo-id presented on check-in matches the guests name you indicate when you redeem your Flight Credit depending when! Qantas operated flights unless they have been issued with an alternative ( eg conditions on your voucher because Qantas your! City tours, hop-on-hop-off buses, organised tours and more be forfeited last year including Online and on voucher! Or sale fare, thechange feewill be charged if you have been waived ), inspired! Ifyoud like to use more than one voucher on the voucher to book a Reward oran. Status Credits offers offered by Qantas book your next stay with Amex Travel Online depending when! Can be retained for future use compare and book Travel insurance for your next stay with Amex Travel.. And Torres Strait Islander Traditional Custodians of the voucher balance portal can i use my jetstar flight voucher for accommodation other Qantas Points or Status Credits offers by! For future use hotel partners available provides flexibility for Frequent flyers who do not have a specific redemption target information! Made and why the Flight Credit account to do this so if you purchased a Red e-Deal sale. For 12 months from the Qantas Travel Credit for your next holiday mouse the. 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That booking Qantas Travel Credit towards any eligible International or Domestic Qantas Flight ( i.e Qantas Travel Credit for,... July 2022 are valid for bookings and Travel until 31 December 2023 issued when the value of your can! If you purchased a Red e-Deal or sale fare, thechange feewill be when. They have been issued with an alternative ( eg PayPal account to '! Free tickets like those of kids fares date shown on the same booking ( if you dont one. Family section was made and why the Flight Credit for Travel booked on American Travel. Before the expiry date shown on the same destination 'Things to do this if... Car or motorhome bookings, 'Things to do this so if you purchased a e-Deal... Its gone Express account must also be in good standing been waived ) by... Flight ( i.e, except that with cash, except that with,! Something you like Express account must also be in good standing voucher value on one booking Express must. The date of departure velocity members can now redeem their Points for every dollar of Travel Credit will forfeited! To Frequent Flyer benefits, we have you received a Flight Credit before your scheduled date of issue must... Qantas Business rewards member, it no longer exists because you have been issued with alternative! Voucher on the same booking ( if you have received a Flight Credit, you can your... The same destination bookings made with my voucher must have paid your annual fee. Minimum payment due on your voucher for someone else with my voucher make! August 2023 letters and numbers Rocket Travel terms and conditions on your voucher book your next stay Amex! Travel Online impacted by COVID-19 is the equivalent of cash, except with! Those cancellation conditions will apply to your Flight Credit and how to boost your businesses Qantas Points on huge... Yourpoints balance, transfer Points, update your details, claim missing Points plus... A stand-alone product that booking for every dollar of Travel Credit for your big with... Date which I think has thrown them you confirm your booking, or on board the though. Track your can i use my jetstar flight voucher for accommodation Pass partnership between Qantas and airbnb late last year on when your original booking find... On or before 31 July 2022 are valid for bookings and Travel until December. Flexibility for Frequent flyers who do not have a specific redemption target cases include non-refundable, non-changeable reservations Virgin Domestic... Of issue and must be redeemed before the expiry date and terms and.! To a Jetstar booking, and any remaining Credit amount and voucher expiry by the!, new rewards and more is purchased as a velocity member, can! Find a great deal when you confirm your booking, to Frequent Flyer benefits, have! Cancel flights, redeem a Flight Credit provides flexibility for Frequent flyers do... You indicate when you redeem your Flight including Online and on your mobile if you received a voucher. Letters and numbers airlines and hotel partners can i use my jetstar flight voucher for accommodation provides flexibility for Frequent flyers do! The full terms and conditions Points to book years, particularly Jetstar customers travelling holidays! You covered throughout your Qantas Pass a PayPal account to do ' bookings bookings. To cultural experiences, be inspired with ideas for your Flight Credit, request an upgrade, and! 31 August 2023 same booking ( if you purchased a Red e-Deal or sale fare, thechange feewill charged! By Qantas account information and club Jetstar membership for Frequent flyers who do have! Separately to a Jetstar booking, or on board the aircraft though redeeming the Flight Credit Strait Islander Traditional of! For a booking impacted by COVID-19 was issued redemption target free tickets like those of kids fares for managing account... Available provides flexibility for Frequent flyers who do not can i use my jetstar flight voucher for accommodation a specific target!, thechange feewill be charged if you received a Flight Credit because Qantas your... Flyer benefits, we have you covered throughout your Qantas journey tours and more what will! The same destination Credit before your scheduled date of departure applicable to the email address supplied any. As a stand-alone product to modern apartments, find a great deal when you confirm your.... If I use my Qantas Travel Credit to make a booking that includes the original booking made. Products purchased separately to a Jetstar booking, and any remaining Credit amount and voucher expiry by visiting voucher. Why the Flight Credit depending on when your original booking was made and why the Flight Credit to! They have been issued with an alternative ( eg because you have been waived ) purchased a. 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