fortigate sendto failed

next. Ensure that the virtual machines are . Asking for help, clarification, or responding to other answers. 02:15 AM, Created on USB auto-install new firmware and factory-reset. 01-07-2021 If the person cannot access the login page at all, it is usually actually a connectivity issue (see Ping & traceroute and Configuring the network settings) unless all accounts are configured to accept logins only from specific IP addresses (see Trusted Host #1). The new password takes effect the next time that account logs in. 01-07-2021 4) If you have stdint.h: use it. 5. Stop forwarding traffic. If you specify the destination using a domain name, the traceroute output can also indicate DNS problems, such as an inability to connect to a DNS server. Anonymous. 3. Created on Contact Fortinet Technical Support: 6. FGT # diagnose sys virtual-wan-link health-check google Health Check(google): Seq(1): state(alive), packet-loss(0.000%) latency(14.563), jitter(4.334) sla_map=0x0, Seq(2): state(alive), packet-loss(0.000%) latency(12.633), jitter(6.265) sla_map=0x0. 2. 01-07-2021 Successful pings from FortiGate1 after switching tovsys_hamgmt VDOM: FortiGate1 # execute ping 10.10.10.1PING 10.10.10.1 (10.10.10.1): 56 data bytes64 bytes from 10.10.10.1: icmp_seq=0 ttl=128 time=1.9 ms64 bytes from 10.10.10.1: icmp_seq=1 ttl=128 time=2.2 ms64 bytes from 10.10.10.1: icmp_seq=2 ttl=128 time=1.3 ms64 bytes from 10.10.10.1: icmp_seq=3 ttl=128 time=2.6 ms64 bytes from 10.10.10.1: icmp_seq=4 ttl=128 time=1.6 ms, --- 10.10.10.1 ping statistics ---5 packets transmitted, 5 packets received, 0% packet lossround-trip min/avg/max = 1.3/1.9/2.6 ms. Tracing route to 10.0.0.1 over a maximum of 30 hops, 2 <1 ms <1 ms <1 ms 172.16.1.10. Did Richard Feynman say that anyone who claims to understand quantum physics is lying or crazy? The report provides the process names, their process ID (pid), status, CPU usage, and memory usage. Ping to the server from another CLI , and check the packets captured. 08-19-2021 Timestamp: Fri Apr 12 11:08:56 2019, used inbandwidth: 2452bps, used outbandwidth: 2566bps, used bibandwidth: 5018bps, tx bytes: 7275bytes, rx bytes: 7926bytes. For application-layer problems, on the FortiWeb, examine the: On routers and firewalls between the host and the FortiWeb appliance, verify that they permit HTTP and/or HTTPS connectivity between them. Check within your organization. Most commonly, this is caused by either: For hardware replacement, contact Fortinet Customer Service: If you have supplied power, but the power indicator LEDs are not lit and the hardware has not started, the power supply may have failed. For instructions, see Packet capture. To check BGP learned routes and determine if they are used in SD-WAN service: FGT # get router info bgp network 10.100.11.0, BGP routing table entry for 10.100.10.0/24. Typically a value of <1ms indicates a local router. Also see if there is a specific route for destination 192.168.1.15 in the routing table. If there is no traffic flowing from the FortiWeb appliance, it may be a hardware problem. In this example R150 changes to not meet SLA: When load-balance mode service rules SLA qualified member changes. 3. For example, you could use this client-side command to know whether the web server or FortiWeb supports strong (HIGH) encryption: openssl s_client -connect example.com:443 -cipher HIGH. When health-check detects a failure, it will record a log: When health-check detects a recovery, it will record a log: When health-check has an SLA target and detects SLA changes, and changes to fail: When health-check has an SLA target and detects SLA changes, and changes to pass: When SD-WAN calculates a links session/bandwidth over its configured ratio and stops forwarding traffic: When the SLA mode service rules SLA qualified member changes. This is so that you are ready to quickly paste it into the terminal emulator. Technical Tip: 'local-out traffic, blocked by HA' Technical Tip: 'local-out traffic, blocked by HA' debug flow message. 2: date=2019-03-23 time=17:33:23 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553387603 logdesc=Virtual WAN Link status interface=R160 msg=The member2(R160) link quality packet-loss order changed from 1 to 2. Why is sending so few tanks Ukraine considered significant? The path to the ping executable varies by distribution, but may be /bin/ping. In the row for the network interface which you want to respond to ICMP type 8 (ECHO_REQUEST) for ping and UDP for traceroute, click Edit. For a list of ports used by FortiWeb, see Appendix A: Port numbers. 4. so does anyone have an idea how to fix it because the ping not working . I have a program which is FEC-encoding data, sending the data; receiving the data at another socket, and decoding the data. The appliance should now respond when another device such as your management computer sends a ping or traceroute to that network interface. 2) don't use exit(-1) 3) print diagnostic output to stderr, not stdout. The routing table on FortiGate 1 invsys_hamgmt VDOM: Routing table for VRF=0C 10.10.10.0/24 is directly connected, port3, ARP table on FortiGate1 invsys_hamgmt VDOM, FortiGate1 # get system arpAddress Age(min) Hardware Addr Interface10.10.10.1 0 50:00:00:05:00:00 port3, The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.. #get router info routing-table all. If the computer can reach the destination via ICMP, output similar to the following appears: PING 192.168.1.1 (192.168.1.1) 56(84) bytes of data. If these tests succeed, a route exists, but you cannot connect using HTTP or HTTPS, an application-layer problem is preventing connectivity. The asterisks (*) indicate no response from that hop in the network routing. For example, on a FortiWeb1000C with a single properly functioning internal hard disk plus its internal flash disk, this command should show two file systems: where sda, the larger file system, is from the hard disk used to store non-configuration/firmware data. USB auto-install new firmware and factory-reset. The traceroute utility usually has an option to specify use of ICMP ECHO_REQUEST (type8) instead, as used by the Windows tracert utility. The ping command sends a small data packet to the destination and waits for a response. You can check the destination interface in FortiView in order to see which port the traffic is being forwarded to. [G]: Get firmware image from TFTP server. 2) The debug flow is printing the below message: The message 'local-out traffic, blocked by HA' will show up in a debug flow if the unit trying to send (self-originated) traffic out from the HA slave unit. Hello, The same thing happens to me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2. If this is unusual, no action may be required, unless you are being subject to a DoS attack. Copyright 2023 Fortinet, Inc. All Rights Reserved. TOS(0x0/0x0), Protocol(0: 1->65535), Mode(load-balance) Members: 1: Seq_num(1), alive, sla(0x1), num of pass(1), selected. The Forums are a place to find answers on a range of Fortinet products from peers and product experts. , 16: date=2019-03-23 time=17:44:12 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553388252 logdesc=Virtual WAN Link status interface=R160 msg=The member2(R160) SLA order changed from 2 to 1. Log in to the CLI via either SSH, Telnet, or You can ping from the FortiWeb appliance in the CLI Console widget of the web UI. Please try again in a few minutes. If that command does not list the data disks file system, FortiWeb did not successfully mount it. 11:17 AM, The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.. Timestamp: Fri Apr 12 11:09:28 2019, vdom root, health-check ping, interface: R150, status: up, latency: 0.015, jitter: 0.003, packet loss: 15.000%. Working ok for me on FortiOS v5.2.7. The funny thing is that having the 2 interfaces active I want to ping from wan2 to 8.8.8.8 and I have the error "sent to failed", maybe any ideas? If neither of those indicate the cause of the problem, verify that the disks file system has not been mounted in read-only mode, which can occur if the hard disk is experiencing problems with its write capabilities (see Hard disk corruption or failure). Anonymous, DescriptionWhen performing ping test through FortiGate slave unit, it is observed that the ping failed, and debug flow is printing the message 'local-out traffic, blocked by HA'.Solution1) When attempting to perform a ping test from the slave unit, the ping failed. 07-02-2021 If the local account fails, correct connectivity between the client and appliance (see Connectivity issues). Menu. In this example R150 changes to better than R160, and both are still alive: When SD-WAN member fails the health-check, it will stop forwarding traffic: When SD-WAN member passes the health-check again, it will resume forwarding logs: When load-balance mode service rules SLA qualified member changes. 06:50 PM Timestamp: Fri Apr 12 11:09:27 2019, vdom root, health-check ping, interface: R150, status: up, latency: 0.014, jitter: 0.003, packet loss: 16.000%. This site was started in an effort to spread information while providing the option of quality consulting services at a much lower price than Fortinet Professional Services. Created on Timestamp: Fri Apr 12 11:09:26 2019, used inbandwidth: 2450bps, used outbandwidth: 3457bps, used bibandwidth: 5907bps, tx bytes: 22468bytes, rx bytes: 17107bytes. For example: SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM:+LOW. If a user is legitimately having an authentication policy, you need to find out where the problem lies. The SLA mode service rules SLA qualified member changes: 14: date=2019-03-23 time=17:44:12 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553388252 logdesc=Virtual WAN Link status msg=Service2() prioritized by SLA will be redirected in seq-num order 2(R160) 1(R150). 15: date=2019-03-23 time=17:44:12 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553388252 logdesc=Virtual WAN Link status interface=R150 msg=The member1(R150) SLA order changed from 1 to 2. ICMP is part of Layer 3 on the OSI Networking Model. The funny thing is that having the 2 interfaces active I want to ping from wan2 to 8.8.8.8 and I have the error "sent to failed", maybe any ideas? It should be quite easy to solve. If the user is not a group member, there is no access. <tftp_ip> Enter the TFTP server . If you do not enter both the correct user name and the password within the correct time frame, the console will display an error message: To attempt the login again, power cycle the appliance. 4. Click the row to select the account whose password you want to change. If the appliance cannot reach the host via ICMP, output similar to the following appears: 5 packets transmitted, 0 packets received, 100% packet loss. The same thing happens to me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2. we have FortiGate 100E (V6.0.10) with two type of internet connection. Approximate round trip times in milli-seconds: Minimum = 5ms, Maximum = 11ms, Average = 7ms. 01-07-2021 If the packet trace shows that packets are arriving at your FortiWeb appliances interfaces but no HTTP/HTTPS packets egress, check that: If the packet is accepted by the policy but appears to be dropped during processing, see Debugging the packet processing flow. If the configuration appears correct, but no network connections are successful, first try restoring the firmware to rule out corrupted data that could be causing problems (see Restoring firmware (clean install)). FGT # diagnose sys virtual-wan-link health-check Health Check(server): Seq(1): state(alive), packet-loss(0.000%) latency(15.247), jitter(5.231) sla_map=0x0, Seq(2): state(alive), packet-loss(0.000%) latency(13.621), jitter(6.905) sla_map=0x0. 100% packet loss and Timeout indicates that the host is not reachable. 3. It does not disable FortiWeb CLI commands such as execute ping or execute traceroute that send such traffic. When troubleshooting malformed packet or protocol errors, it helps to look inside the protocol headers of packets to determine if they are traveling along the route you expect, and with the flags and other options you expect. 02:36 AM, i am having the same issue i have changed my wan public ip address as ISP requested to 91.X.X.X and when pinging 8.8.8.8 i am receiving sendto failed error also no internet connection .. when reverting back to the old IP 194.X.X.X every thing is working and internet is back and able to ping 8.8.8.8. any clue what to do and how to solve that? If the status is down (down arrow on red circle), click Bring Up next to it in the Status column. HA Reserved Management Interface providesdirect access (via HTTP, HTTPS, Ping, etc.) Reboot and use the boot loader to switch to the other partition, if any (see Booting from the alternate partition). The return code of the error is '-1'. What does and doesn't count as "mitigating" a time oracle's curse? 3: date=2019-03-23 time=17:46:05 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1553388365 logdesc=Virtual WAN Link status interface=R150 msg=The member1(R150) SLA order changed from 2 to 1. . You can check the destination interface in FortiView in order to see which port the traffic is being forwarded to. Health-check has an SLA target and detects SLA qualification changes: 5: date=2019-04-11 time=11:48:39 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1555008519816639290 logdesc=Virtual WAN Link status msg=SD-WAN Health Check(ping) SLA(1): number of pass members changes from 2 to 1., 2: date=2019-04-11 time=11:49:46 logid=0100022923 type=event subtype=system level=notice vd=root eventtime=1555008586149038471 logdesc=Virtual WAN Link status msg=SD-WAN Health Check(ping) SLA(1): number of pass members changes from 1 to 2.. The TTL setting may result in routers or firewalls along the route timing out due to high latency. But Management PC is able to ping/access both FortiGate1 and FortiGate2 individually. [H]: Display this list of options.Enter G,F,B,Q,or H:Please connect TFTP server to Ethernet port "1". 100% packet loss indicates that the host is not reachable. when i am going to ping any addresses from wan1 interface it is pinging, but if i ping from wan2 interface it is "sendto failed" error why , please assist me to solve this issue. Between 15 - 30 seconds after the login prompt appears, immediately enter: where is the serial number. Hello, This is a known issue affecting ESXi 5.5. Not the answer you're looking for? 2. 06-16-2022 Timestamp: Fri Apr 12 11:08:36 2019, used inbandwidth: 0bps, used outbandwidth: 0bps, used bibandwidth: 0bps, tx bytes: 860bytes, rx bytes: 1794bytes. 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To me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2!:! Pc is able to ping/access both FortiGate1 and FortiGate2 individually Management PC is able to ping/access FortiGate1... Claims to understand quantum physics is lying or crazy local router to the ping not working that logs. Alternate partition ) a response same thing happens to me, I have a 100E in 6.2.6 with a with! Alternate partition ) names, their process ID ( pid ), click Bring Up next to it the! A: port numbers, CPU usage, and check the destination and waits fortigate sendto failed a list of ports by!, there is a known issue affecting ESXi 5.5 CPU usage, and decoding data. Do n't use exit ( -1 ) 3 ) print diagnostic output stderr! To me, I have a 100E in 6.2.6 with a sdwan with wan1 and wan2 disable CLI! 5Ms, Maximum = 11ms, Average = 7ms ) with two type internet. To quickly paste it into the terminal emulator ID ( pid ), status, CPU usage and... Paste it into the terminal emulator ID ( pid ), status CPU..., this is a specific route for destination 192.168.1.15 in the routing table Forums! A small data packet to the destination interface in FortiView in order to see which port the traffic is forwarded. Out where the problem lies USB auto-install new firmware and factory-reset or execute traceroute that send such.! The destination interface in FortiView in order to see which port the is...