tapi carpets refund policy

Book a convenient appointment online. Grab time with our flooring experts and all our samples to help you choose. When our 3rd party carrier contacts you to arrange delivery, please make them aware if there are any special requirements to support the carrier completing the prescribed method above. The All Inclusive Delivery & Care package includes delivery, removing and replacing a reasonable amount of empty furniture, removing and disposing of all offcuts plus a complementary tidy up and vacuum. We'll bring a range of samples to your home for you to try, then we'll measure up and give you a quote. By linking to this Website in breach of our terms, you shall indemnify us for any loss or damage suffered to this Website as a result of such linking. Carpet is a soft, luxurious product and flattening of the pile will occur. Sample Return and Refund Policy Template [Free Download] User Name: * Password: * Remember me next time. 2.3 (3 Ratings) | Write a review. Treat your feet to Luxury Vinyl Tiles. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. If you're a little bit further from a store or you don't fancy leaving the comfort of your own home, then you can order with us during a home visit, via a live video chat, or over the trusty old telephone. Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. Authorised and Regulated by the Financial Conduct Authority. Enjoy up to 4 years interest free with Novuna Personal Finance when you spend over 500. Grab time with our flooring experts and all our samples to help you choose. If your room is close to the nominal width of the vinyl please allow extra material. Most of our stores offer the carpet whipping service. SHOW DEAL 10% OFF Deal Utilize 10% OFF Coupon Discount Code Make use of this latest 10% discount code on shopping Tapi Carpets and get relaxed. 0345 640 7350. Our flooring experts will be able to talk you through the costs of fitting a new carpet when you visit us in-store or book a home visit, but there's also a handy flooring cost calculator on all of our carpet product pages to give you an estimate of how much your floor will cost (excluding fitting). You should have received a Tapi Floor Care Guide by email when you placed your order, and this will tell you exactly how to tackle any stains on your flooring. Prices range from around 4.99 per square metre to more than 69 per square metre. Available 6-days a week, 9am-5pm. Say goodbye to mud and maintenance! Tapi are specialists in carpets, laminate flooring, vinyl and luxury vinyl floor coverings. Selected products/locations. Some of our floors carry up to 20 years wear guarantee! Book a convenient appointment online. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? England For purchases of Direct to Home products, a tolerance of up to 10% will be added. The fastest growing carpet retailer in the UK. During certain times of the day, the phone lines can get a bit busy, so perhaps try again at a quieter time. Features: Special combination of wetting and emulsifying active ingredients pH neutral, endorsed by the Woolsafe Institute Incorporates air neutralising technology Efficiently deactivates house dust mite allergens Fresh fragrance 5 litre Carton of 2 Feel-good wood. Support the Store Manager to induct new Tapi colleagues. A subsequent visit should be requested when your flooring has been uplifted. The second reason is known as a line fault and is caused by an issue in the carpet manufacturing process, resulting in a visible line of higher pile along the length of your carpet that won't disappear over time. All vinyl flooring is cut at 10cm intervals with a minimum order length of 1 metre. We look forward to your new flooring being fitted and hope to see you again soon! Receive the latest offers, promotions and Tapi news delivered straight to your inbox with our exclusive email newsletter. The customer utilises the assistance of the fitting partner for the movement of furniture at their own risk and the fitting partner is not liable for any accidental damage which may occur during the movement of your furniture. We're frequently asked how much it costs to carpet a room, and the answer is that it depends on lots of different things: the type of carpet, the size of the room(s), how many rooms, the type of underlay, the location it will be fitted, and which accessories you choose, among many other things. Unfortunately, we dont do flooring repairs. Get the best price and save money now. Tapi Carpets & Floors reserves the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that Tapi Carpets & Floors shall not be liable to you for any such change or removal and change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change. If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. Details are available on request. Full Time position. When social distancing rules do not apply, goods will be delivered to a downstairs room of choice. Click on a basket to view added products or progress you order. 40 minutes. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. In terms of costs, he did a very quick calculation for us: 1,800 for the carpet (90sqm x 19.99) 765 underlay ('Bliss' for rooms, 'Endurance' for stairs) 90 gripper. Tapi Carpets & Floors. Approx. Any damage which has occurred due to negligence, malice, removal, fire, water damage and similar events will void the warranty. | Read 50,081-50,089 Reviews out of 50,089 Cookies policy . If goods are refused whilst delivery is being attempted, the goods will be returned to the carriers premises. The appointment for measuring went smoothly and now we wait for it to be fitted. If you do not accept these Terms and Conditions you must immediately stop using the Website. Tapi Carpets & Floors Engaged Employer Overview 236 Reviews 62 Jobs 108 Salaries 8 Interviews 57 Benefits 12 Photos Follow + Add a Review Tapi Carpets & Floors Reviews Updated Jan 4, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 236 of over 236 reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating It's easy to use and will help you visualise a wide range of options, making flooring decisions even simpler. Whilst many of the products we sell are available to purchase in square metres, our luxury vinyl tile and laminate flooring are purchased by the box. This may be branded and may contain the manufacturers own product name which may be different to your order confirmation. Yes, we do! TAPI Gothenburg Mouse Twist Carpet Offcut. You need to pay special attention to tog ratings if you've got underfloor heating. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Ask one of our flooring experts about this service during your appointment or visit your local Tapi store. If you require additional fitting services these can be arranged with the fitting partner in advance and quoted for separately. Terms and conditions apply. Some of the products ordered may be fragile in nature and whilst care will be taken to ensure these goods arrive in good condition, this may be completed using a palletised delivery. Our experts will help you find your dream floor. TAPI CARPETS & FLOORS LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity Inspiration for your home & garden. In addition, we provide a complementary vacuum. This method of amending product names is a standard industry practice. If you feel you don't require a home visit, we can proceed with the sizes we have been provided. Tapi stocks eight different carpet underlays, starting at 6.99 per square metre. If you would like us to deliver and fit your flooring, you'll need to purchase our Delivery & Care Package for 39, and the delivery costs are included within this. Our pledge is valid for 14 days after your order is confirmed. Goods will not be left in an area which is unattended and will be returned to the 3rd party couriers premises until a new delivery date has been confirmed. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. In some circumstances, such as for stairs and landings, we may prefer to send our skilled estimators out to view your home to ensure the future installation is carried out smoothly. Where interest free credit has been used as the payment option for your purchase or where your fitting has been requested to take place in separate fitting dates, all goods must be delivered to the customers home within 8 weeks from the order date. The average Tapi Carpets & Floors salary ranges from approximately 15,134 per year for Call Center Representative to 65,000 per year for CRM Project Manager. Send. Everyone was so helpful when measuring up and ordering new carpet. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. 90 minutes. Exact arrival and completion times cannot be guaranteed due to the nature of the work. For further information please consult our floor care guide. A carpet made from 100% polypropylene is stain resistant so any muddy paw prints or little accidents can be easily cleaned up. When estimating appropriate floor coverage for your installation approximately 5% (rounded up to the nearest box) will need to be added to your order to allow for colour matching between boxes and wastage during fitting. Alcoves and door recesses can make a difference to the amount of carpet or flooring you need, so once youve chosen your new flooring, were more than happy to come and measure up accurately. If these are noted at the time of delivery, this should be pointed out to the delivery driver and they should be asked to make a note of this and take pictorial evidence to confirm this. Tapi Carpets. It is the customers responsibility to ensure they are available to take delivery of the goods at the specified time. These additional costs are to be met by the customer. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. If report of the fault is received within 14 days of receipt to the customer and the fault is accepted, a refund or replacement will be offered. | Read 1,141-1,160 Reviews out of 49,241 Orpington Should you decide you want to return your Tapi flooring, please contact Customer Support to discuss your available options. Available 7-days a week. Tapi Carpets & Floors Ltd Firm Ref No. Your vinyl floor covering should not be laid on top of existing vinyl flooring, laminate or tiles unless stated it is permissible to do so. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Tapi Carpets & Floors. We often link to other websites, but we can't be responsible for their content. In the majority of cases our fitting partners will be able to assist in resolving the issue, but a fee may apply. Carpet must stay in the original location and not be moved or tampered with and should only be used according to our recommendations. This could help save you money and also reduce waste to help us lower our carbon footprint. Home. Send. Tapi Carpets's top offer: Luxury Hard Wearing Vinyl Flooring from 16.99. If returned goods are accepted by a Tapi store which has sufficient warehouse facilities to store the goods for onward collection, goods must arrive unopened and in their original packaging. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Salary information comes from 1,148 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. If you cant find the Tapi Floor Care Guide, dont worry, you can download it here. Certain products have additional guarantees provided by us or the manufacturer. Please keep your receipt as proof of purchase. Throughout this Website you may find links to third party websites. If you are arranging for the installation via your own 3rd party fitting partner, please ensure sufficient time is allowed for both the inspection of the goods to take place as well as any acclimatisation needs, per the manufacturers instructions. It may, on the rare occasion, be necessary to involve the services of a specialist contractor. Can I order my flooring now but get it delivered and fitted at a later date? Please confirm you would like to subscribe to our newsletter? Neither we nor any fitting partner undertakes to carry out any redecoration, except where damage has been caused by that persons negligence. Available 7-days a week. The Furniture & Home Improvement Ombudsman is an independent not-for-profit organisation which raises standards and is approved by the government to provide alternative dispute resolution services. You must contact them within six months of the date of Novunas final response letter to you. Colours vary from batch to batch and exact matching between separate pieces (especially from multi-width rolls) cannot be guaranteed. 45 minutes. Faultless service from Tapi Cambridge from start to finish. Approx. Our flooring expert will help you find your dream floor in the comfort of your home. 45 minutes. Buy TAPI BOOKCASE Bookcase Shelves at B&Q 100s of help & advice articles. No, 5m is the widest carpet we have available. Our flooring expert will help you find your dream floor in the comfort of your home. One of our flooring experts will pop round to your home with heaps of samples and help you choose a fabulous new floor. It is important a valid mobile phone number is provided which supports SMS should the carrier need to notify you on the day of your arranged delivery or if any difficulties have been experienced which are outside of their control. All manufacturers wear guarantees do not relate to the appearance of the product but are specifically in relation to being threadbare. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay Carpet is a soft, luxurious product and flattening of the pile will occur. Smart ways to shop with Tapi. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. Goodluck but it doesnt sound like a full refund will be provided. Join B&Q Club. Senior Finance Manager. We know that changing your flooring can seem like a hassle not any more! Book an online consultation with one of our team from the comfort of your sofa. We're more than happy to take orders over the phone, just call our Order Direct line on 03330 150 501from 9am - 6pm Monday to Saturday, and 10am - 4pm on Sunday. 100% of job seekers rate their interview experience at Tapi Carpets & Floors as positive. A collection charge associated with these goods will be chargeable to return the goods to the 3rd party logistics partner and this will be deducted from your final refundable amount processed by the store you purchased upon confirmation of receipt of the goods by our logistics partner. Check they are for the correct colour, size, and options selected, and that they are examined for apparent faults or damage at the time of delivery and before installation. If you have alternative delivery requirements, please contact us prior to dispatch of your order. If amy return is at 50% then this would apply if you bought the product, got a receipt went to the car and then went back into store. These will disappear as the carpet settles in to its new environment and the pile is flexed through regular use and vacuum cleaning. Experience level Manager. Where your choice of flooring is changing to a different type, e.g. You'll receive an email from us when your flooring arrives at the store, and you're welcome to contact the store directly for the most up-to-date order status. Our care guide can help you rectify most household stains - you can download it here. Discover flooring inspiration for every room in your home. Click on a basket to view added products or progress you order. Unemployed & house person (with consent of co-habiting working partner). Tel 01268 988490. Smart ways to shop with Tapi. Tapi Carpets & Floors Basildon. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. If it's in stock and there's a fitter available in your area, we can fit your carpet in a matter of days! Do you have a free measuring and planning service? If your complaint relates to your finance agreement. Experience level Qualified accountant. If you visit any website via a link on this Website you do so at your own risk. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. Don't worry, we promise there's someone there! We want you to love your FLOR. Book an online consultation with one of our team from the comfort of your sofa. Terms and conditions apply. Available 6-days a week, 9am-5pm. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. We will need to be made aware, at the time of purchase, if any items require more than one person to be moved safely. We can place an order from any of our carpet ranges as long as a minimum quantity of 4 metres is placed. 45 minutes. - A complimentary tidy-up to ensure you can enjoy your new flooring right away! Stunning carpet collections from Britain's flooring specialists, including Tapi Carpets to suit any room. Our home consultant or estimator will not be able to ascertain if your subfloor requires extra preparatory work if your existing flooring is in situ at the time of the inspection. The first reason is known as a pole mark and is caused by the pole that the carpet is tightly wrapped around during transportation. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. Any piece of carpet can be edged to your specific size and shape to create the perfect made to measure rug. If you want to keep these, please make your fitting partner aware. Our flooring expert will help you find your dream floor in the comfort of your home. Our in-store samples show only a small part of the overall design as this will have been taken from a larger piece. From what they sell to the impeccable customer service of the entire staff and their courteous and helpful attitude, they made me feel welcome straight away and I got two fantastic carpets . Vinyl thatll rock your socks off! You're also welcome to collect your order from your nearest Tapi store. You agree to indemnify and hold Tapi Carpets & Floors and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Tapi Carpets & Floors arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website. Book an online consultation with one of our team from the comfort of your sofa. Approx. All carpets benefit from the use of good quality underlay. Available 7-days a week, some evenings. Balvinder had a very welcoming manner and was extremely strong on customer service. Not included within this package is the uplift or disposal of your old flooring although these services can be purchased separately. However the appearance may deteriorate or vary from family to family depending on your usage, demands and care. Customer satisfaction is key to us, so we'll do our utmost to resolve any issues you have as quickly as possible. During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). The length of time from placing your order to delivery to the store is based on several factors such as the type of flooring, or whether the colour/pattern/style chosen is in stock with the manufacturer. Be met by the customer flooring has been uplifted interest free with Novuna Personal Finance when you spend over.. Appointment or visit your local Tapi store per square metre to more than 69 per square to!: luxury Hard Wearing vinyl flooring is changing to a different type, e.g expert! From 16.99 delivery requirements, and our flooring expert will help you find dream... Inspiration for every room in your home an order from your nearest Tapi.... 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Your purchase from Tapi Cambridge from start to finish product names is soft. If goods are refused whilst delivery is being attempted, the phone lines can get bit. Click on a basket to view added products or progress you order 14 days after your order from of... Amp ; Q 100s of help & amp ; advice articles find your dream floor of Direct to products. So perhaps try again at a quieter time width of the work the latest,! Can not be moved or tampered with and should only be used according our... But are specifically in relation to being threadbare Manager to induct new Tapi.!, laminate flooring, vinyl and luxury vinyl floor coverings from batch to batch exact... Consent of co-habiting working partner ) original location and not be guaranteed due to negligence, malice,,... S top offer: luxury Hard Wearing vinyl flooring from 16.99 order is confirmed to pay special to! And similar events will void the warranty your appointment or visit your local store. 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