nyc tenants' rights hotline

Mondays and Wednesdays 1:30pm to 8:00pm. There are social work student interns at select library locations to help you find help with housing, food assistance, healthcare, short-term shelter and more. Residential property is property where you would live and make your home. Understanding Recent Changes to New York's Gun Laws. Housing & Tenants Rights Resources. Get information and assistance with housing legal issues. A Bill of Rights for NYC Renters : Office of the New York City For visitor screening and safety rules and other COVID-19 information, visit the NYCOURTS website. Repeated interruptions of essential services, such as heat, water, or electricity. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Triple C Awards. 518-828-0342. . Landlord/Tenant general office hours are Monday, Tuesday, Wednesday, and Friday from 9 AM to 5 PM, and on every other Thursday from 9 AM to 7 PM. Youre offline. (NYC Admin. If you are a tenant or landlord and you have an ongoing dispute, including eviction, you can get information and assistance from Housing Court. Zoom > +, In the View menu, select Zoom. On the 3rd Thursday of each month, the Landlord and Tenant counter is generally open from 8 AM to 7 PM. Call 311 and ask for the Tenant Helpline to get free 1-on-1 support with a PEU Specialist today! For the most up-to-date information on court operations, check theHousing Court website. City of New York. New York State Housing and Community Renewal Rent Administration; New York State Attorney General Tenants' Rights Guide; Legal assistance; New York City Commission on Human Rights complaints - (212) 306-7450 (local law protects from discrimination based on source of income, including HCV/Section 8) Need Help? Looking to help? Staff is available through the automated phone system during business hours. Housing Court Answers is the first and best place to go for information about Housing Court. Repair and Deduct Laws in New York | Caretaker /*-->Tenant Helpline - New York City The Department of Social Services (DSS), which includes both the Department of Homeless Services (DHS) and the Human Resources Administration (HRA), can help you connect to rental assistance programs like CityFHEPS, and many other programs available through the State and Federal Government. Tenants' Rights. The Tenant Helpline is a free resource available to all New Yorkers, no matter your immigration status. Monday Friday 9 am to 5 pm. Lockouts (also known as unlawful evictions or self-help evictions) are illegal. By clicking on the website links above, you will leave NYPLs website and enter a website not operated by NYPL. Tenants' Rights Telephone Hotline - Met Council on Housing Deliberately causing construction-related problems for tenants, such as working after hours, blocking entrances, or failing to remove excessive dust or debris. Initiatives. Electrical, plumbing, heating and appliances must be kept in good working order. [CDATA[/* > For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. We speak English and Spanish. Some organizations listed here are NYC Agencies. Survey participation is voluntary. Housing & Tenants Rights Resources - The New York Public Library If you are offered a buyout, there are certain rules that the property owner has to follow when making the offer.). View > Zoom InMacintosh Shortcut: Command+. Staff is available through the automated phone system during business hours. The New York Public Library is a 501(c)(3) | EIN 13-1887440, Click to learn about accessibility at the Library, Updates on NYC Agency Suspensions and Reductions, Emergency Rental AssistanceProgram (ERAP), Bronxworks Eviction & Other Prevention Services. For free advice on housing discrimination & rights: Columbia County Fair Housing. Information on the Department of Homeless Services (DHS) policy for accommodating and closing service gaps for clients of all gender identities. Call (212) 962-4795. Victims' Rights. ]]>*/ 212-979-0611. It is illegal for a landlord to lock a tenant out of an apartment for any reason. For Tenants | Housing Court Answers The Legal Aid Society - Help with Housing and Homelessness You can get general Housing Court information: Learn more about tenant and landlord rights and responsibilities. These notices inform tenants about the permits issued, the work scheduled to be conducted, and amenities or essential service interruptions. %%EOF Monday Friday hbbd```b``1 lD2E`j05 i>"EJA$C($oNf`bd`zVH5? (U Discrimination on the basis of immigration status. Please note:This web page contains third-party links. It offers a free hotline, walk-in legal clinics, and a comprehensive wealth of online information. Our free tenants' rights telephone hotline is a unique service in New York City. If you still have questions about your rights. Your landlord must file a case in Housing Court to have you evicted. 5. The fastest way to see if you qualify for free legal assistance in a housing matter is to call The Legal Aid Society neighborhood office in your borough: Manhattan: 212-426-3000. /*-->Tenants' Rights | New York State Attorney General To request a reasonable accommodation for a disability, contact your supportive housing provider using the contact information provided below. Housing Issues | New York State Attorney General The City intends to use the data collected from this survey to generally add and improve City services. PDF TENANTS' RIGHTS GUIDE - New York City Tenants' Rights in NYC: Get Help With Landlord Disputes | StreetEasy The Department of Homeless Services (DHS) homeless shelter system provides temporary, emergency shelter. Please check your email for further instructions. Visit theCoronavirus (COVID-19) and Tenants page to learn about: If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayors Office to Protect Tenants is here to assist. Business property is property where you would have your company or store. Tenant Rights, Laws and Protections: New York | HUD.gov / U.S Tenants' Rights Telephone Hotline (NYC) Met Council on Housing: 1-212 979-0611. Tenant Rights and Responsibilities - HPD - New York City Eviction protections; Free legal services through the Right to Counsel program; Paying rent; The City's Tenant Helpline; Tenant Harassment. If you believe your rights have been violated, call the NYC Commission on Human Rights at 212-416-0197. Learn more about Digital Accessibility from the Mayor's Office for People with Disabilities. Threats and intimidation, such as late-night phone calls. The only legal way a landlord or building owner may evict a tenant who refuses to move voluntarily is through an eviction proceeding in Housing Court. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. Find information about a wide array of housing resources available, including affordable housing, options for those experiencing homelessness, senior living, and more. Tenants can also find information on their rights and protections, including legal advice, community organization support, and more. On Thursdays, access to the Clerk's Office after 6:30 PM is limited to emergency applications. Hours of Operation. If they fail to make the needed repairs, you should file a maintenance complaint with the Department of Housing Preservation and Development (HPD) and construction-related conditions to the Department of Buildings (DOB). 833-628-0087. To learn more, go to the Discrimination page. Brooklyn: 718-722-3100. Call 311 and ask for the tenant hotline. Courthouses are open to people who need in-person assistance. 9 am to 5 pm endstream endobj 598 0 obj <. Tenant Harassment NYC311 - Government of New York City Provides LGBTQ young people housing and a continuum of supportive services to help them thrive and prepare them for independent living. To report a notice not posted, go to theSafe Construction for Tenantspage. 597 0 obj <> endobj Bronx: 718-991-4600. On Thursdays, access to the Clerk's Office after 6:30 PM is limited to emergency applications. The Red Hook Community Justice Center provides assistance only to residents of Red Hook. Hotlines | LawHelpNY There are several different types of rental housing in New York, and they each have certain . *If you are calling from East Palo Alto, Oakland, San Francisco, Los Angeles, Berkeley, and Richmond, please refer to . Tenants' Rights Telephone Hotline. If you would like to speak to a counselor, 311 can give you the address of your local HomeBase office. Renters Rights 101: A Comprehensive Guide for New Yorkers - Part 1 hb```7 1Ia k V,ainSuA+_v&G,iyysr]gkXLR>7S-CcSypw}ucTAT qF6BH J&>"ff-Y6fjL~J[TX1aZ yJd #@:*Pz `8;*6x{@}201D2`L/@:YHG1?mov)yr.wi']CsVNDcum#Vz=1W*s{?Y4;I+ 4" For help answering your case, you can call Housing Court Answers at (212) 962-4795. 619 0 obj <>/Filter/FlateDecode/ID[<878E4090A2AE26429773930DE4940387>]/Index[597 38]/Info 596 0 R/Length 108/Prev 139845/Root 598 0 R/Size 635/Type/XRef/W[1 3 1]>>stream Contact the New York State Division of Housing and Community Renewal to find out which category your apartment falls under. Landlord/Tenant general office hours are Monday, Tuesday, Wednesday, and Friday from 8:30 AM to 5 PM, and on Thursdays from 8:30 AM to 7 PM. Your landlord cannot harass or discriminate against you, kick you out, or ask you to leave your apartment because of fears or stigma around COVID-19, including harassment or discrimination on the basis of actual or perceived race, national origin, disability, or other protected classes. (N.Y. RPL 223-b) Failure to provide necessary repairs on reported conditions. You can also call Housing Court's phone numbers daily from 9 AM to 5 PM. Visit the Coronavirus (COVID-19) and Tenants page to learn about:. Receive rent receipts and request a current ledger of rent payments and rental arrears, In New York City, tenants have many rights relating to the safety and quality of their housing. New Yorkers in need of rent relief can apply for the Emergency Rental AssistanceProgram (ERAP) through theOffice of Temporary and Disability Assistance (OTDA) web portal(which reopened on January 11 at 10 PM),as a pending application will provide temporary protection from eviction. NYC Tenants' Rights and Legal Aid Groups. Metropolitan Council on Housing: The Met Council is a nonprofit organization that's been fighting for safe, affordable housing since 1959. The hotline is free and open to any tenant living in New York City. Some examples of apartment and building-widerelated harassmentinclude, but are not limited to: For more information, including tenant rights, questions about leases, and legal referrals, go to the Coronavirus (COVID-19) and Tenants page. 220-238A) states that landlords have certain rights, such as the right to receive timely rent and the right to be reimbursed for damages that exceed normal wear and tear. Rental Rights. Failure to answer an eviction petition could lead to a default judgment against a tenant, which can lead to eviction. What we can assist you with: Housing Court and Housing Court procedures; Landlord & Tenant rules and . If your business can help the city or state with manufacturing or donating medical supplies or personal protective equipment, click here to learn more. Staten Island: 347-422-5333. You don't have permissions to view these records. NYC Tenants' 'Right to Counsel' Expands Citywide. Here's Why that's a Tenants who have not yet answered a nonpayment petition filed against them must file an answer with the court. Laws protect tenants from harassment and discrimination. LEASES A lease is a contract between a landlord and a tenant, containing the Some examples of building construction-related harassment include: You can report a property owner who is using these methods to harass you to leave your apartment. View > Text Size > Largest, In the View menu, select Zoom In. b. New York City Housing Court is currently open for emergency cases, including if you: You can start an emergency case online or by phone. For more information, go to theCoronavirus (COVID-19) and Tenantspage. For more information about these third-party links, please see the section ofNYPL's Privacy Policydescribing "Third-Party Library Services Providers . Need information about New York City Housing Court? For assistance in navigating these pages, please visit Ask NYPL. You should first report apartment and building conditions or lack of services to the property owner or agent. Landlord-tenant law is the area of the law that covers the rental of residential and business property. All Issues Our Programs Latest Updates Tenants' Rights Defending tenants facing eviction, displacement, and homelessness. [1] New Yorkers know how hard it can be to find and hold on to a safe, comfortable, and affordable apartment that they want to call home. Participants in this survey will not receive further communication from the City with regards to this survey. Housing Court Answers is the first and best place to go for information about Housing Court. New York City loft owners and tenants are governed by Multi-ple Dwelling Law, Article 7-C, enforced by the New York City Loft Board. %PDF-1.6 % It is illegal for building owners to force tenants to leave their apartments or surrender their rights. You can contact the Citys Tenant Helpline to connect with free legal services. Youre offline. Our Information Tables are open in some boroughs, we can answer questions about your rights as a tenant. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. If this is happening to you, you can report it to the NYC Commission on Human Rights. [CDATA[/* >*/ New York State courts are open and offering limited in-person assistance for health and safety reasons. this is the core of new york city's tenants' rights laws: landlords must maintain livable units ones in which the heat and hot water works; the plumbing is in good working order; there isn't. NYC Tenants' Rights Your Landlord Doesn't Want You to Know - Curbed 28 Liberty Street, 15th Floor, New York, NY 10005. PDF Supportive Housing Tenant's Notice of Rights Template - New York City You don't have permissions to view these records. Name * First Name. The City intends to use the data collected from this survey to generally add and improve City services. . Hours of Operation 0 This is a read only version of the page. If they dont, you can report a maintenance problem affecting an apartment, a public area, or an entire building to HPD and you can also report that the property owner is harassing you using these tactics. View > Zoom InMacintosh Shortcut: Command+. Get on our mailing list for announcements of our borough meetings and trainings, and spring series, Housing Court and Housing Court procedures, Referrals to community organizations that help with housing problems. Tenants have responsibilities to their building owners and other . Did you know? A list of resources and links to help you. Survey participation is voluntary. For more information, visit the Coronavirus (COVID-19) and Tenants page. Rights and Responsibilities of NYC Tenants - NY Rent Own Sell Court locations and hours are also available. Thanks for subscribing! We provide referrals to legal service providers and other eviction prevention organizations, resources, and agencies. You are entitled to be free of nuisance or harassment by your landlord or other tenants. . New York Landlord Tenant Laws [2022]: Renter's Rights & FAQs Free legal assistance is available to low-income tenants who are being harassed. Contact Us | Housing Court Answers The Official Website of the City of New York. Participants in this survey will not receive further communication from the City with regards to this survey. To access the Office's mediation service, simply file a rent security complaint form with the Office of the New York State Attorney General, Bureau of Consumer Frauds and Protection at. If you are a tenant in an apartment in New York City who is being harassed by your landlord, you can get information and help. Chart 1: Top 25 Complaints to NYC's 311 Hotline Source: NYC OpenData. 2022 All Rights Reserved. Eviction uproots families, jeopardizing . The building is open Monday through Friday from 9 AM to 5 PM. Tenants should expect to live in safe, well-maintained buildings that are free from vermin, leaks, and hazardous conditions. 2022 Housing Court Answers. Hotline Assistance. ]]>*/ Introduction New York City is a tenant town, boasting more than 2.1 million rental apartments. Tenants in housing court have a right to counsel or to legal advice but the legal service providers are overwhelmed and you may need to represent yourself. You can also call the New York Courts at (800) 268-7869 Monday through Friday, 9 AM to 5 PM. View > Text Size > Largest, In the View menu, select Zoom In. City of New York. Please visit Updates on NYC Agency Suspensions and Reductions or call the listed providers/resources to confirm hours of operation. Free service to list and find affordable, accessible, homes and apartments across New York State. Also, if you believe the property is not making repairs to the elevator as a means of harassment, you can report that to the Department of Buildings. Links to a wide array of City resources addressing housing needs, including people experiencing homelessness, tenants, homeowners, and those in need of affordable or emergency housing options. No Water, Low Water Pressure, or Water Temperature Complaint, Heat or Hot Water Complaint in a Residential Building, Free legal services through the Right to Counsel program, Repeatedly trying to pay you to move out (aka buyouts: rent-regulated tenants can reject buyout offers and continue to live in their home. If a tenant thinks an owner is violating their TPP, they are encouraged to contact the Office of Tenant Advocate (OTA) at (212) 393-2949 or TenantAdvocate@buildings.nyc.gov. Tenant Rights Hotline Hudson/Catskill Housing Coalition View > Zoom > Zoom In, In the View menu, select Text Size. The amount of a security deposit for a rent regulated apartment is usually limited by law to one month's rent. Under New York City's Right-to-Counsel (RTC) law, legal services are free, available in every ZIP code, and available regardless of immigration status. 634 0 obj <>stream Statewide Tenants' Rights Hotline | Tenants Together 2022 All Rights Reserved. Rights That Protect Prospective Tenants In addition to laws protecting existing tenants, there are several laws to protect individuals who are searching for a new home. Last Updated: August 15, 2022. Zoom > Zoom In, In the View menu, select Text Size. All landlords in New York have a legal duty to keep a tenant's apartment in livable condition, a guarantee that's also known as the " implied warranty of habitability ." 1 If the warranty has been breachedand a landlord fails to fix the problemthen New York allows tenants to fix the conditions themselves and deduct the cost from . II. Italian Heritage Day/Indigenous Peoples' Day, Are locked out of your home without a court order, Need critical services like heat or hot water. New York City residential hotel owners and tenants are governed by the rent stabilization law, enforced by the DHCR. Legal Aid Society of Northeastern New York. LawNY Fair Housing Enforcement Project(FHEP): Hotline for housing discrimination complaints from anywhere in the 14-County LawNY service areas, see LawNY.org for counties. For more information, go to theCoronavirus (COVID-19) and Tenants page. Email . Rental and cooperative building owners must keep your apartment unit and building in livable condition and provide needed repairs. For more information, visit theCoronavirus (COVID-19) and Tenants page. Call the Housing Court Answers hotline at 212-962-4795. New York rental agreements can be either written or oral. "311 Service Requests from 2010 to . (212) 962-4795. If you have received an eviction petition or other Housing Court papers, HRAs Office of Civil Justice can provide free legal services under the Citys Right-to-Counsel law to help you with your case. If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayor's Office to Protect Tenants is here to assist. In New York City, you can contact 311 or you can reach out to the NYC Right to Counsel Hotline at 718-557-1379 or Housing Court Answers at 212-962-4795 for information and referrals to attorneys who may be able to . You can also find links to information onHomeless Drop-In CentersandEviction Prevention and HomeBase. Tenants Rights Hotline Tenants Rights Hotline. This is a read only version of the page. NYC Tenants Bill of Rights You can also get assistance if you are about to become homeless. Code 27- (2005- 2072)) Your landlord has a duty to conduct repairs even if you have complained or taken legal action. If a rental agreement exists and is valid, New York law ( NY Real Property Law Sec. Safe, affordable housing is disappearing throughout the city. 1-866-671-FAIR (3247). If you live in a rent-controlled or rent-stabilized apartment, you can get more information and file a harassment complaint with New York State Homes and Community Renewal (NYSHCR): Submit an inquiry to NYS Homes and Community Renewal Tenant Protection Unit. The building is open Monday through Friday from 9 AM to 5 PM. You should explore legal assistance options, whether or not the harassment involves maintenance or construction issues. DSS/HRA's Office of Civil Justice (OCJ) ensures tenants facing eviction in Housing Court or NYCHA administrative proceedings have access to free legal representation or advice, provided by nonprofit legal services organizations from across the five boroughs. Tenants' Rights - New York Legal Assistance Group Housing Court provides information about Court procedures, landlord/tenant rules and regulations, enforcement of housing code violations. All tenants (including those in private residential programs) have the right to stay in their homes unless they choose to leave or are evicted through a court process. All rights reserved. If you are a tenant living in a building while construction work is ongoing, the buildings owner is required to post or distribute a Tenant Protection Plan notice and a Safe Construction Bill of Rights. Need information about New York City Housing Court? Monday, 1:30-8pm . Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. Fridays 1:00pm to 5:00pm. Tenants of NYC: Did you know that you can get free 1-on-1 help and . Access to the Clerk's Office after 6:30 PM is limited to emergency applications. If you are a tenant in an apartment in New York City who is being harassed by your landlord, the Mayors Office to Protect Tenants is here to assist. For help answering your case, you can call Housing Court Answers at (212) 962-4795. For Housing Court locations, use the Housing Court for Tenants and Landlords page. Menu > Zoom > +, In the View menu, select Zoom. . Unjustified eviction notices or illegal lockouts. Call the Statewide Tenants' Rights Hotline at (888) 495-8020. Housing Court for Tenants and Landlords NYC311 - Government of New , well-maintained buildings that are free from vermin, leaks, and homelessness live in safe, affordable Housing disappearing! Mayor 's Office after 6:30 PM is limited to emergency applications you can contact the City and open to Tenant! Town, boasting more than 2.1 million rental apartments accessible, homes and across. Necessary repairs on reported conditions building conditions or lack of services to the property owner or agent to resources emergency... For building owners to force tenants to leave their apartments or surrender their rights nyc tenants' rights hotline attorneys and firms tremendous... 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To New York City residential hotel owners and tenants page Policydescribing `` third-party Library services Providers,. And provide needed repairs a core part of the page Tenant out of an for! The property owner or agent believe your rights as a Tenant, can!, whether or not the harassment involves maintenance or Construction Issues property or. Red Hook community Justice Center provides assistance nyc tenants' rights hotline to residents of Red Hook 's... Latest Updates tenants & # x27 ; rights hotline at ( 888 ) 495-8020 to the... Your web browser 's settings the page theSafe Construction for Tenantspage any reason HomeBase Office eviction prevention, rights. Courthouse to respond in person to connect with free legal services tenants leave... Of each month, the work scheduled to be free of nuisance or harassment by your landlord or tenants... To confirm hours of Operation 0 this is a free resource available to essential... 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