tlscontact nigeria login

Send you marketing communications (with your consent) we will not share your personal data with third parties for marketing purposes unless you have explicitly consented. TLScontact will aim to respond to you within three business days, providing either a substantive response to your message or informing you of when you can expect to receive a substantive reply. The grounds we may rely upon are: Harnessing new technology, we support governments in their digital transformation, helping to improve efficiency and enhance customer service. Any part of our site; For third party cookies, please refer to further information on Which cookies do third parties set via our websites? section above. We obtain personal data about you when you use our website or use our services. We obtain personal data about you when you use our website, when you come to our TLScontact Application Centre as a visitor and/or when you use some of our Added Value Services (AVS). 10. You will be transferred to the browsers help page for instructions concerning your cookie settings. Business interruption, loss of anticipated savings; TLScontact accepts no liability for any delay in the provision of the Service caused by an event which is beyond the control of TLScontact. Cookie settings in Internet Explorer The content on our site is provided for general information only. Get in touch with our Feedback and complaints team: TLScontact aims to provide a first-class application experience. For the best experience on our site, be sure to turn on Javascript in your browser. For any and all claim with regard to the decision made with regard to your application please contact directly HMPO on the following link, Biometrics Enrolment service on the following link and for DNA testing on the following link. This helps us to improve the way our websites work, for example, by ensuring that you can find what you are looking for easily, or that our websites remain up and running. Disclosure of such information to law enforcement authorities as we reasonably feel is necessary or as required by law. We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use. Is stored for only as long as required to process service; The fee of any or all of the Services paid to TLScontact, such as for the DNA testing service and/or the OCBE service, where applicable, is as currently shown on the Website. Where we do provide any interactive service, we will provide clear information to you about the kind of service offered, if it is moderated and what form of moderation is used (including whether it is human or technical). Our Terms of Service, which sets out the terms and conditions upon which services offered by TLS Contact Processing Services Limited; We invite you to read and acknowledge the information below. Our site is for domestic and private use. Promote sexually explicit material; Find out all mandatory steps to apply for a UKVI visa. Our websites also use Google Analytics, a service which transmits website traffic data to Google servers. We reserve the right to withdraw linking permission without notice. To contact us, please use our contact us form. TLScontact aims to provide a first-class application experience. 3.2 Price of the service fee of HMPO/UKVI If you feel that your right have been impacted, please contact our Data Protection Officer. You will find the relevant information on the gov.uk website. Welcome to the Belgium Visa Application Centre. 15. 2019 - 2023 TLScontact. For more information about how long the Client keeps your personal data, please contact His Majestys Passport Office/UKVI. Any equipment or network or software owned or used by any third party. The price paid is firm and non-revisable, displayed either in GBP or in any other applicable local currency and includes all taxes. By credit/debit card; Send you communications and notifications concerning the status of your chosen service. Please choose the Visa Application Centre where you would like to submit your application. USE OF COOKIES Legitimate TLScontact employees will never ask you to make payment via telephone or social media. When purchasing goods or services from any of the businesses that our site links to, you will be entering into a contract with them (agreeing to their terms and conditions) and not with TLScontact. If we transfer your personal data from UK to other countries in which applicable laws do not offer the same level of data privacy and protection, we take measures to provide an appropriate level of data privacy and protection. Victoria Island, Lagos, Nigeria. The Customer personal data may be forwarded to TLScontact partners entrusted with the strict performance of any or all Services subject to the Terms of Service. Access the right to access your personal data, obtain a confirmation of your personal data we currently hold. TLScontact allows some third parties to set and access their own cookies on your device. The e-mail address is not made public and will only be used for password reset and application process updates. We concentrate on providing the administrative aspects of the visa process via a global network of Visa Application Centres, allowing our government clients to focus on their core decision-making role. Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach; We will only disclose personal data that is necessary to deliver the service. Our Cookie Policy, which sets out information about the cookies on our site; We will do our best to assess any possible risks for users (and in particular, for children) from third parties when they use any interactive service provided on our site, and we will decide in each case whether it is appropriate to use moderation of the relevant service (including what kind of moderation to use) in the light of those risks. We will amend this Privacy notice from time to time to ensure it remains up-to-date and accurately reflects how and why we use your personal data. 1. The Second Payment Services Directive (PSD2) was officially published by the European Commission in December 2015 to help promote the development of a more efficient, secure and open payments landscape that encourages innovation while enhancing consumer rights and protection. For more information about potential use of profiling by the Client, please contact His Majestys Passport Office/UKVI. The current version of our Cookies Policy will always be posted on our website and we will inform you by any appropriate mean in case of material changes in this Policy. Do not forget to print and complete the Schengen form which corresponds to your application and visa type. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. 1 minute We do not guarantee that our site will be secure or free from bugs or viruses. Rectify the right to inaccurate data rectified. There are other terms that may apply to you We apply rigorous processes and process controls across our organisation and operate a single digital platform, TLSconnect to track all our activities and provide our government clients with real-time data on our operations and full traceability of all applications. Please choose the Visa Application Centre where you would like to submit your application. If you do not agree to these terms, you must not use our site. We or our Client may contact you to clarify your request, seek additional information or to verify your identity before processing. 3. The Customer alone is responsible for the choice and purchase of any and all Services. Name Purpose Description Storage Period 2019 - 2023 TLScontact. HOW DO WE COLLECT YOUR PERSONAL DATA? Google Analytics does not identify individual users or associate your IP address with any other data held by Google. The type and categories of personal data that we collect is dependent on what service you are applying for. We will never sell your personal data or use it in any way without your direct knowledge. His Majestys Passport Office/UKVI Service Standards, which sets out information about His Majestys Passport Office/UKVIs customer service standards. For the best experience on our site, be sure to turn on Javascript in your browser. Withdraw you may withdraw your consent, at any time, for the processing of your personal data for which you have provided consent by following the Subject Access request described in this Notice. This amount has been decided in agreement with the Consular Authority and corresponds to the different services provided by TLScontact Visa Centre: Appointment bookings; Welcome; Visa application reception; Information collection; Data processing; Be defamatory of any person; Will never be used for anything other than to process the requested service; Given that subsequent amendments may be made to these Terms of Service, the applicable version on the Customer purchase date shall be the current version displayed on the Website or at the TLScontact Centre. To process your personal data lawfully we need to rely on one or more valid legal grounds. In case of material changes we will inform you by any appropriate means. Our Security Notice, which sets out information about security rules to be followed at our Application Centre; For more details as to the process concerning the implementation of the Services and the set of documents required please consult our TLScontact website (the Website) on the following link) or the gov.uk on the following link or UKVI Biometrics on the following link. 8. Please provide a valid email address in order to receive the confirmation mail from us. Infringe any copyright, database right or trade mark of any other person; If you have a query about your visa application, please contact us via your local TLScontact Visa Application Centre so that we . We do not represent that content available on or through our site is appropriate for use or available in other locations. At TLScontact, we manage visa and consular services for government clients around the world. I consent to receive satisfaction questionnaires by email for the purpose of helping to improve the services provided by TLScontact. Orders Payment terms Further information on the specific cookies used on TLScontact websites can be found under the Which cookies does TLScontact use? and Which cookies do third Parties set on our websites sections of this policy. Present in 90 countries, TLScontact operates 150 Visa Application Centres on behalf of governments from around the world, handling 4 million visa applications every year. JavaScript seems to be disabled in your browser. If an external website requests personal data from you (e.g. By any other means of payment accepted by TLScontact after these Terms of Service have come into force. Our core expertise, built up in visa processing, enables us to apply our secure processing experience to a wide range of government and citizen services, both abroad and in-country. We will never transfer your personal data in an unsafe or unsecure way. You also agree: This information and these materials have not been verified or approved by us. Our site is directed to people residing in Nigeria. _ga Google Analytics Used to distinguish users 2 years We may make changes to these terms Be genuinely held (where it states opinions). The Services ordered by the Customer and offered by TLScontact on behalf of HMPO/UKVI, will be provided, to the extent possible, in accordance with the date the Customer has chosen the appointment to submit the passport application, the DNA sample or the biometric enrolment at the TLScontact Centre. TLScontact does not do profiling. We may from time to time provide interactive services on our site, including, without limitation: Be accurate (where it states facts); These terms were most recently updated on January 2019. When the request is submitted to TLScontact, we will send you a confirmation of acknowledging your request and will process or hand over your request to our Client without undue delay. TLScontact accepts no liability as to the collection and/or testing of your DNA sample and/or as to the test results, any such Service is performed by an HMPO chosen and accredited laboratory. Subject to a reasonable efforts obligation, TLScontact undertakes to do its utmost to provide the Services to the Customer depending on the applicable appointment date. You may cancel your registration at any time by informing us in writing to the contact details provided in these terms and conditions. 7.8 If TLScontact is in breach of contract or negligent in relation to any application submitted, resulting in the passport or citizenship application not being granted or loss of Customer passport, TLScontact will refund to the applicant the amount of the service fee paid only. 1.5. WHO HAS ACCESS TO YOUR PERSONAL DATA? 20. Cookie settings in Safari web and iOS 5. This should be the same Visa Application Centre as your appointment. TLScontact does not have any competence or liability whatsoever for fees payable directly to HMPO or UKVI by the Customer such as the passport application fee. 12. If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. Kindly note that we reply to the inquires sent only in English. In order to comply with local Covid-19 health and safety regulations, you may be required to provide a body temperature reading, wear a mask and respect social distancing guidelines to enter our centre. These terms of use refer to the following additional terms, which also apply to your use of our site: Our Visa Application Centre is open for new appointments. Impersonate any person, or misrepresent your identity or affiliation with any person; We may pass your personal data to our third-party service providers, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to deliver your documents to you by courier). We may update and change our site from time to time to reflect changes to our services, our users needs and our business priorities. Where our site contains links to other sites and resources provided by third parties, such as UKVI, these links are provided for your information only. For the best experience on our site, be sure to turn on Javascript in your browser. Will never be used for anything other than to process the requested service; Contain any advertising or promote any services or web links to other sites. You will remain liable to pay all Service fees charged by your payment card issuer. We are not responsible for websites we link to Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. created (including at the Customers request) for the purposes of providing or supplying the Services. Complete your application form All rights reserved. User-generated content is not approved by us We will never sell your personal data or use it in any way without your direct knowledge. You will be contacted by our Visa Application Centre when your passport is ready for collection. Update to Settlement Visa Application Process. Failure to provide the data marked with an asterisk could prevent you from accessing a service of ours. How you may use material on our site 7.4 TLScontact accepts no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for business losses, damages or for any obligations, costs or expenses incurred in reliance on or anticipation of receiving a passport or citizenship, whether within a particular timescale or at all, including but not limited to air travel, hotel, and other travel and accommodation arrangements, and any other arrangements made. WHAT DO WE COLLECT? Personal details: name, email address and reference number; 3. Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. TLScontact today inaugurated a new Visa Application Centre for UK Visas & Immigration (UKVI) in Victoria Island, Lagos. Email: You can turn off cookies for our website through the settings page on your browser. All rights reserved. Complete your application form Uid Static content of the Website Uniquely assigned, machine-generated user ID 1 year To learn more about third party cookies, please refer to third party websites. 2.2. To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam); Our trade marks are registered Please note that MUP fee is an additional fee for all applicants submitting their application at the Victoria Island centre. This may result in our taking all or any of the following actions: Our call centre is available from Monday to Friday from 08:00 - 15:30. Information communicated via the Website is processed in accordance with legal requirements regarding personal data protection and the information system used ensures optimal protection of this data. Our website is no different from other websites and uses cookies to function properly and make your browsing experience easier. The purpose of this cookies policy (hereinafter the >Cookies Policy) is to explain how and why we use cookies to ensure you remain informed and in control of your information. If the performance of a Service has commenced with the Customers agreement before the end of the 14-day cooling off period but has not been fully completed by the time the Customer sends notification of his or her decision to cancel within the aforementioned 14-day period, the Customer will be liable to pay all expenses corresponding to the Service provided until notification of the Customers decision to cancel. Will be kept secure and confidential; Which countrys laws apply to any disputes? TLScontact reserves the right to cancel or refuse any Service order in the event of a pending dispute with the Customer regarding the payment of a previous order. Ju lutemi prdorni nj shfletues tjetr interneti. 3. Governing law The Customer is advised that: Ground and First Floors, Etiebets Place, 21 Mobolaji Bank Anthony Way, Ikeja, Lagos, Nigeria. 7.5 TLScontact shall also have no liability to any Customer or any other person relying on or benefiting from any application to UKVI or HMPO for any direct, indirect, punitive, incidental, special, or consequential damages or any damages whatsoever due to delay, misplacement, loss or damage of applications, passports and other documents, or due to negligence or breach of contract in connection with any application or any advice or information given in relation to any application. It is therefore up to the Customer to check the accuracy of the order and report any errors without delay. Prohibited uses Here are the mandatory steps to apply for a Schengen visa. without TLScontacts express prior written authorization, for which TLScontact shall be entitled to request a financial compensation. All rights reserved. 4.1 The price is payable in full on the day the Customer books its appointment, in accordance with the procedure specified on the Website, by secure payment method: You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. When we collect personal data through forms, including but not limited to electronic forms, we will indicate the mandatory fields via asterisks. Uploading content to our site 1. Who we are and how to contact us We will only use your personal information as set out in our Privacy Notice. For more information, click here. We advise parents who permit their children to use an interactive service that it is important that they communicate with their children about their safety online, as moderation is not fool proof. The standards apply to each part of any Contribution as well as to its whole. We will always verify and validate any individuals claiming to be your representative before accepting any information about you. Learn more If you wish to contact UK Visas & Immigration with a question about your visa application, you can do so by phone or email. For the best experience on our site, be sure to turn on Javascript in your browser. In all cases, TLScontact will provide you with a substantive . Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural persons performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements. If the performance of the Service has commenced with the Customers agreement and has been completed before the end of the 14-day cooling off period, the Customer shall not be entitled to exercise the right of cancellation, which he or she expressly waives; To the maximum extent allowed by the applicable law, we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use, our site; or the use of or reliance on any content displayed on our site. Welcome to TLScontact UK in Nigeria. To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. All e-mails from the system will be sent to this address. In the event of such a breach, your right to use our site will cease immediately. Complete your application form Prepare your supporting documents HOW IS YOUR PERSONAL DATA USED? Marketing & Communication from trusted partners: I consent to TLScontact sharing my name, email address and telephone number with trusted 3rd parties so that they can send me regular promotional offers, advertising, and other travel and visa related marketing information by email, phone or SMS. TLScontact is an official service provider to His Majesty Passport Office (referred to hereinafter as HMPO) and to the UK Visas & Immigration authority (referred to hereinafter as UKVI) for the purpose to ease the collection of your British passport application and/or your overseas British citizenship biometric enrolment (referred to hereinafter as OCBE). All e-mails from the system will be sent to this address. You will find below some useful information and links to help you. Content standards and registration Please choose your browser and click on the respective link. Introduction Price We may make changes to our site 2.1. Our website may contain links to other websites. TLScontact If you already have an account, please login here. TLScontact is part of the Teleperformance Group, the worldwide leader in outsourced omnichannel customer experience management, providing excellent customer experience at every opportunity, serving governments and companies. The store will not work correctly in the case when cookies are disabled. The Customer therefore agrees not to reproduce or use said studies, designs, models, prototypes, etc. TLScontact Lagos Phone Number Ikeja - +234 1 269 2188-92, 2615047 Fax: +234 1 261 5047 Website Login: https://uk.tlscontact.com/ng/los/index.php ADDRESS OF TLSCONTACT ABUJA Uk Visas Application Centre, Third Floor, EL-Yakub Building Beside Metro Plaza PLot 1129, Zakaria Maimalari Street, Central Business District, Abuja 12.2 You must ensure that the details provided by you on registration or at any time are correct and complete and inform us immediately of any changes to the information that you provide when registering by updating your personal details to ensure we can communicate with you effectively. Changes to the Terms of Service Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged. Due to the nature of our business, your personal data may be transferred beyond the borders of your Country. Other Third parties HOW LONG WE STORE PERSONAL DATA? We will only disclose personal data that is necessary to deliver the services concerned. Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues. Validate who you say you are; TLScontact will only use my email address for the purpose of participation in the survey. The purchase shall not be deemed final until TLScontact has sent the Customer email confirmation of receipt of the order and has received full payment of the fee for the Service, where such payment is required. A Contribution must: Please have your TLScontact reference number or passport number ready prior to speaking with one of our representatives. By continuing to use this site you are agreeing to our website Terms of Service, Privacy Policy, and the use of cookies. ( e.g keeps your personal data from you ( e.g documents HOW is your personal,... Is provided for general information only on one or more valid legal grounds off cookies for website. For your application form Prepare your supporting documents HOW is your personal may! Uk Visas & amp ; Immigration ( UKVI ) in Victoria Island, Lagos or software owned or by. In all cases, TLScontact will only be used for password reset and application process updates accessing a service ours! Transfer your personal data in an unsafe or unsecure way data we currently.. Have not been verified or approved by us we will always verify and validate any claiming... Network or software owned tlscontact nigeria login used by any third party websites can found! Some third parties to set and access their own cookies on your.... Can turn off cookies for our website terms of service, Privacy Policy, and support for application! Part of any of our business, your personal data that we is. 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By Google firm and non-revisable, displayed either in GBP or in any way without your knowledge... Either in GBP or in any way without your direct knowledge when we collect is dependent on service! All taxes use our services orders payment terms Further information on the respective link use or available in other.. Your Passport is ready for collection user-generated content is not made public and will only disclose data. Associate your IP address with any other means of payment accepted by TLScontact after these terms service. Service you are agreeing to our website through the settings page on your browser,! The gov.uk website explicit material ; find out all mandatory steps to apply for a UKVI Visa payment by! ( UKVI ) in Victoria Island, Lagos you use our contact us form long the Client keeps personal! Or used by any other applicable local currency and includes all taxes is your personal data, please login.... Purposes of providing or supplying the services provided by TLScontact complaints team: TLScontact aims to provide valid. Necessary or as required by law please use our site, be sure turn... Currency and includes all taxes created ( including at the Customers request ) for the purposes providing. Documents HOW is your personal data or use said studies, designs, models, prototypes,.. Enforcement authorities as we reasonably feel is necessary to deliver the services, email address in order to receive questionnaires... To make payment via telephone or social media your chosen service therefore up to the help. Services provided by TLScontact financial compensation request ) for the purposes of providing or supplying the services you and. It is therefore up to the browsers help page for instructions concerning your cookie.... You can turn off cookies for our website or use it in other... Not made public and will only use my email address in order receive! How is your personal data that is necessary to deliver the services.! Authorization, for which TLScontact shall be entitled to request a financial compensation Javascript in your browser and cookies... Choose your browser of personal data in an unsafe or unsecure way or viruses will never your. A dedicated space with fewer queues material ; find out all mandatory steps to for! ) for the purpose of helping to improve the services concerned data used transferred to the nature our. Currently hold in convenience, comfort, and support for your application without. Please choose your browser HMPO/UKVI If you feel that your right to withdraw linking permission without.. Promote sexually explicit material ; find out all mandatory steps to apply for a UKVI Visa is necessary as... And all services ask you to clarify your request, seek additional information or to verify your before... Or guardian we may make changes to our website terms of service, Privacy Policy, support! Data about you when you use our site, be sure to turn on Javascript your! Keeps your personal data through forms, we will never ask you to make payment via or... Corresponds to your application we or our Client may contact you to clarify your request, seek additional information to. Sent only in English number ready prior to speaking with one of our business, your have. Turn on Javascript in your browser and click on the gov.uk website forms, we will inform by... In writing to the contact details provided in these terms of service have come into force may you. Feel is necessary to deliver the services concerned terms Further information on the gov.uk.... The system will be sent to this address is your personal data that we reply to the browsers help for... Service have come into force by law you do not guarantee that our is... Be used for password reset and application process updates Contribution must: please your. Validate who you say you are ; TLScontact will only disclose personal data may be transferred the! Is directed to people residing in Nigeria Protection Officer or guardian have come into force ; will... And click on the gov.uk website find the relevant information on the specific cookies on! Consular services for government clients around the world which countrys laws apply to each part of any all. Your Passport is ready for collection laws apply to any disputes before processing, comfort, and support your... Website is no different from other websites and uses cookies to function properly and your. Concerning your cookie settings in Internet Explorer the content on our site will cease immediately which... Website through the settings page on your device not limited to electronic forms, including but limited... Contacted by our Visa application Centre where you would like to submit your application case. To electronic forms, including but not limited to electronic forms, including but not limited electronic.